1. Exchange it one-time free of charge within 100 days of delivery.
2. Return it for a $130 service fee within 100 days of delivery.
*Mattress pad must be purchased with mattress for any exchange or return.
You are encouraged to sleep on our new mattress for a minimum of 30 nights as your body needs time to adjust. Comfort guarantee is not valid on floor models, frames, or other accessories.
Click on Comfort Guarantee Exchange Form to begin the process.
Delivery/Pick-up Fee of $57 for all returns and exchanges.
Comfort Guarantee is not valid on warranty exchanges, clearance merchandise, floor models, mattress pads, power/adjustable bases, and other accessories. In compliance with strict national and state bedding laws, and as detailed in the manufacturer’s warranty, Hassleless Mattress is unable to warranty or exchange a mattress that is stained or unsanitary. Comfort Guarantee is a one-time exchange or return option. No second exchange or return of previous exchange.