Comfort Guarantee Requirements

You must purchase a qualifying mattress pad/protector to meet the requirements for our Comfort Guarantee.

Comfort Guarantee

New mattresses are very similar to new shoes. It generally takes 60 – 80 nights to completely break your bed in to your liking. We require that you give your new mattress a minimum of 30 nights before requesting a comfort exchange. Your mattress is the only item that is eligible for a comfort exchange.

Your Name *

Phone Number *

Main complaint about mattress purchased? *

Too Soft, Too Firm, Sagging, etc...

Time of Day *

best time of day to reach you

Order Number *

shown at the top of your email confirmation

Original Mattress Name *

shown on email confirmation

Mattress Size *

shown on email confirmation

Original Mattress Price Paid *

shown on email confirmation

Original Delivery Date *

shown on email confirmation

How many nights have you slept on your new mattress? *

Did you purchase a Mattress Protector from HassleLess? *

if not, did you use a protector?

What is supporting your mattress? *

i.e. box spring, platform, adjustable base

What is supporting your boxspring/foundation? *

steel frame, wood bed frame, etc…

Mattress name you would like to exchange to *

Delivery Date *

Which day would be best for an exchange/delivery?

* There is a 100 night Comfort Guarantee with the purchase of a mattress protector from HassleLess Mattress. Exchange your mattress one-time within 100 nights of your initial delivery for a processing fee of $57 and plus or minus the new mattress price or completely return your mattress for a $187 processing fee (clearance mattresses are excluded). A HassleLess Mattress Customer Service Team Member will reach out to you in 1 – 3 business days after receiving this completed form.

Comfort Guarantee is not valid on warranty exchanges, clearance merchandise, floor models, mattress pads, power/adjustable bases, and other accessories. In compliance with strict national and state bedding laws, and as detailed in the manufacturer's warranty, Hassleless Mattress is unable to warranty or exchange a mattress that is stained or unsanitary. Comfort Guarantee is a one-time exchange or return option. No second exchange or return of previous exchange.

There Are No Employees in Our Stores

MATTRESSES FOR LESS – No Employees in my stores

100 Night Sleep Trial

Enjoy your bed for 100 nights

Fast & Free Delivery

Hours

Sealy & Simmons for Less

Comfort Guarantee

There Are No Employees in Our Stores

MATTRESSES FOR LESS – No Employees in my stores

100 Night Sleep Trial

Enjoy your bed for 100 nights

Fast & Free Delivery

Hours

Sealy & Simmons for Less

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